Shipping policy

Thankyou for choosing Firstbon! 

we are committed to ensuring a smooth and reliable shopping experience for you.

Processing time:

Once order is received, we try our best to dispatch the order within 3 business days. Orders received on Sundays or on holidays will be processed on the next business day. Any delay in the order dispatch will be notified

Delivery time :

Expected delivery time is in between 3 to 7 days after dispatching .Certain regions may experience delivery times longer than our standard duration.This is general timeline and may vary according to conditions.

Shipping delays :

While we strive to meet our processing and delivery timelines, please be aware that unforeseen circumstances can impact the shipping timeline. In the event of significant delays we will make every effort to promptly communicate the situation to you.

Cash on Delivery:

Convenience charge is applicable for Cash on delivery orders.

Partial Shipments :

In some cases, if you have ordered multiple products, they may be shipped in separate packages or arrive at different times. This may be due to product availability or logistical reasons. If your order is sent in multiple shipments, we will provide you with the necessary tracking information for each package.

Product exchange:

Product exchanges are available with additional charges applicable.